Tag: activation
Apple fixes iOS 16 activation bug affecting iPhone 14 buyers
You might have a rough time activating your iPhone 14. As MacRumorsreports, Apple has fixed an iOS 16 bug that broke activation of iMessage and FaceTime on open WiFi networks. Your brand new device might not work properly out of the box, depending on your situation. You only have to install an iOS 16.0.1 update to address the bug, but you may need to restore the phone with a computer to load the new software.
It’s not clear whether Apple will have a solution apart from shipping future devices with iOS 16.0.1. MacRumors says it obtained a company memo indicating the problem was “under investigation,” while the support document for the patch only tells users to update. We’ve asked Apple for comment.
The flaw likely won’t last for long and should only affect a small number of users. Still, the timing is less than ideal. The iPhone 14 lineup is just reaching customers as of this writing — their first experience might not be very smooth if they expect to use iMessage and FaceTime on day one.
Apple Confirms iOS 16 Bug Impacting New Device Activation as iPhone 14 Orders Begin to Arrive
In a memo seen by MacRumors, Apple says that “there is a known issue for iOS 16 that may impact device activations on open Wi-Fi networks.” To resolve the issue, Apple says customers should select “Connect to Mac or to a PC with iTunes” in the initial iOS onboarding process when prompted to connect to a Wi-Fi network and then return to the previous screen and try again on Wi-Fi until the activation goes through successfully.
Apple noted in the memo there are no current official fixes and that support staff should “not create a repair [case] for the issue.” Unfortunately, the bug is untimely, as customers worldwide begin receiving their iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max pre-orders.
For new iPhone 14 customers, there is an available iOS 16.0.1 update that fixes an issue with activation and migration during setup. If you’re facing issues activating your iPhone 14 out of the box, you may need to restore with a Mac or PC to iOS 16.0.1 to fix the bug and fully activate your new iPhone.
In a support document, Apple tells new iPhone 14 and iPhone 14 Pro customers that “iMessage and FaceTime might not complete activation” until they’ve updated their new iPhones to iOS 16.0.1.
This article, “Apple Confirms iOS 16 Bug Impacting New Device Activation as iPhone 14 Orders Begin to Arrive” first appeared on MacRumors.com
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