Tag: complain
iCloud for Windows Users Complain of Corrupted Videos, Photos From Strangers
There are a handful of complaints from customers who are running into complications with iPhone 13 Pro and iPhone 14 Pro models. Videos recorded on an iPhone and then synced with iCloud for Windows are turning black with scan lines, rendering the videos unwatchable.
More worryingly, some users are seeing strange photos and videos that do not belong to them appearing in their libraries when they attempt to watch these corrupted videos. MacRumors reader sleeping_ghost explains:
iCloud for Windows is corrupting videos recorded from an iPhone 14 pro max resulting in black videos with scan lines. On rare occasions, it is inserting stills into videos from unknown sources, possibly other’s iCloud accounts. I’ve been shown photos of other people’s families I’ve never seen in my life, soccer games, and other random photos. Obviously, this is extremely concerning and does not exactly make me feel safe using iCloud.
It is not clear if the photos are images from other iCloud users, but it appears possible. From the thread, users have seen random families, children, soccer games, and other similar photo content.
Deleting the iCloud for Windows app does not appear to fix the issue, as it may be server side, and several people have reported it to Apple, so the company may be aware. Windows 11 and Windows 10 both appear to be impacted, and it may only be affecting devices with certain settings like HDR and HEVC enabled.
This article, “iCloud for Windows Users Complain of Corrupted Videos, Photos From Strangers” first appeared on MacRumors.com
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Location, Location, Location viewers complain about ‘picky’ couple after failed search
Free ‘Amazon Music’ Members Complain Its 100M-Song Catalog Can Only Be Played on Shuffle
It made Slashdot reader ayjaym cancel their Amazon Prime subsciption. Because despite the upgrade to 100 million tracks, “all of these — including the albums that were available on Prime Music previously — can only be played in random order!”
You can’t skip forward or back while playing a song either. And, if you like to listen to classical music you now have the travesty of having great works chopped up and reshuffled into a random play order.
A headline at Inc. magazine says Amazon’s change “Is Making Everyone Angry.”
“Hey Alexa, play Taylor Swift’s Anti-Hero,” used to be a simple thing you might say. When you did, your Echo would do exactly that. It would play Taylor Swift’s newest song as long as it was in the catalog of songs available. Now, however, that’s not what happens at all. If you’re lucky, Alexa will start playing songs from Midnights, Swift’s latest album. That, however, is not a given. It might play some of her older songs. It might start playing songs from other artists instead. Why does Amazon think anyone wants this?
Here’s why: It’s cheaper for a streaming service to not let you choose the song you want, but to let you give it an input and start playing similar music. Also, because Amazon clearly sees Amazon Music as a thing you use in the background when you just want music playing as you do other things…. If what you want to do is listen to Taylor Swift’s latest album, you’re going to have to choose Apple Music or Spotify Premium, both of which charge more than $10 a month, or Amazon Music Unlimited, which is $8.99 per month.
According to Amazon, 80 percent of people will never do that. They will never pay $10 a month to stream music. They will, however, use a free streaming service even if it means giving up the ability to actually choose the song they want to listen to. Okay, fine, except that’s not the thing Amazon had made before.
Inc’s conclusion? “If you give someone a thing as a benefit because they gave you money for your $140 a year subscription membership, it’s not great if you suddenly make that thing dramatically worse and expect them to pay you more to make it a better experience.”
So if you’re not going to pay extra to upgrade to Amazon’s “Unlimited Music” service, Fast Company explains that “It’s probably better to think of Music Prime as a Pandora-like service wherein you pick an artist or genre you like and let Amazon sort out which songs are going to be played for you.”
The only catch there is that if you’re streaming Music Prime to an Amazon Echo device — which we do non-stop around my house — it’ll time out after an hour of inactivity. So if you’re thinking of throwing a party and asking Alexa to spin up ’80s music all night, you’re going to have to keep asking every hour.
Another sticking point for some: Music Prime sound quality is available in “standard” definition, whereas Music Unlimited subscribers get access to “HD” and “Ultra HD” tracks depending on how each album is mastered.
Some Music Unlimited tracks can also be played in “spatial audio” — which is touted as “a multidimensional audio experience, adding space, clarity, and depth that is not achievable with traditional stereo music.” Far out, man.
Deep in the fine print of the Amazon Music FAQ, you’ll find a couple more options. There’s also a $4.99-a-month “single device” plan, and a “Family Plan” offering six accounts for $14.99 a month. But Amazon is apparently offering its biggest savings to students enrolled in a degree-granting college or university, with a sharply discounted “Amazon Music Unlimited for Students” program.
Read more of this story at Slashdot.
Call of Duty player shows up at Activision studio to complain about Modern Warfare 2 ban
iPhone users complain iOS 16 is a battery drain, has other issues
Two weeks after Apple launched iOS 16, users continue to complain the mobile OS is sucking their battery power far too quickly.
Battery life tends to take an initial hit when new OSes are rolled out because updates to software and apps, as well as the reindexing files, photos, and other functions, taxes the processor, and thus, the battery. But over time, those background updates cease, and battery usage levels typically return to normal levels.
According to the business analytics service Mixpanel, about 13.3% of iPhone users have upgraded to iOS 16 since it was rolled out on Sept. 12. That’s when reports of battery issues started popping up.
Thousands complain to HMRC about tax repayments
iPhone 14 Pro Owners Complain of ‘Slow’ Camera App
Affected users are seeing the Camera app take four to five seconds to activate after the Camera app icon is tapped, with the problem occurring after the camera has been opened once already. From MacRumors reader Sephiroth0:
I have the same issue with my iPhone 14 Pro (non Max). When restarting the phone and starting the camera app the camera turns on immediately. After closing and opening the camera app it always takes 4 – 5 seconds for the camera to turn on. I’ve tested other apps using the camera and there it it turns on instantly. I assume this is a SW bug.
The problem does not happen if the Camera app has been manually closed and reopened, or after a software restart. It seems to exclusively occur when the Camera app has been running in the background, and this is not a problem that appears to be affecting all users. The complaints are primarily from iPhone 14 Pro and Pro Max users, and it happens in all photo modes.
In our own testing, we ran into the same issue with the Camera app taking several seconds to open, but it did not happen every time that we opened the app, just on occasion. MacRumors readers have noticed that the issue is limited to the Camera app and does not affect third-party camera apps, and it also does not appear to happen when the Camera app is set to video mode instead of photo mode.
The iOS 16.0.1 update does not appear to fix the issue for those who are impacted. Restarting the iPhone does not provide a permanent fix, and neither does factory resetting the device. Some MacRumors readers have speculated that it could be a RAM management issue. From MacRumors forum member xyz2610, who also shared a video:
I’ve just discovered that it may be a RAM management issue with the camera app. When I clear my iPhone 14 Pro’s RAM by first enabling Assistive Touch in the Accessibility Settings, then press Volume Up, Volume Down and hold the Power Button until the shutdown menu comes up and then long press the Home Button on the Assistive Touch menu to clear the RAM, the Camera App always launches quickly on the first try. For subsequent camera app launches, however, the app still takes around 5 seconds to open.
Slow loading is not the only issue affecting the Camera. iPhone 14 Pro models have also run into a static or clicking noise coming from the camera, and there is a major problem when recording video using third-party apps. In apps like Snapchat, TikTok, and Instagram, the camera vibrates uncontrollably, causing shaky footage. Unlike the slow loading Camera app, this issue is limited to third-party apps.
Multiple MacRumors readers have reported camera issues to Apple, and it is likely that a fix is in the works. We could soon see an iOS 16 update that will address the multitude of bugs that the new devices appear to be experiencing.
This article, “iPhone 14 Pro Owners Complain of ‘Slow’ Camera App” first appeared on MacRumors.com
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