Tag: customers'
Deals: Disney+ Offering New and Returning Customers Discounted First Month at $1.99
Note: MacRumors is an affiliate partner with Disney+. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
To be an “eligible” returning Disney+ customer, you need to have no current active subscription with the streaming service and be 18 years or older. Once your first month ends, Disney+ will auto-renew at $7.99 per month unless you cancel beforehand.
To get the deal, create a Disney+ account or sign into your old one and accept the Disney+ Subscriber Agreement, then accept the monthly offer. This promotion will last until 11:59 p.m. Pacific Time on September 19.
It’s also worth noting that this $7.99 per month ad-free Disney+ plan will be increasing in price to $10.99 per month on December 8, 2022. This is because the company will introduce a new ad-supported tier available for the $7.99 per month price point in December.
So, if you sign up for the Disney+ Day deal and afterwards decide to keep the service, remember that in a few months the $7.99 per month price will be increasing by $3 before the end of the year. You can also lock in an annual plan at the current price before the price increase in December.
Be sure to visit our full Deals Roundup to shop for even more Apple-related products and accessories.
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Why aligning customer service and IT is the key to happier customers
A utility company locked thousands of customers out of their smart thermostats in Colorado
Thousands of Colorado residents found themselves locked out of their smart thermostats during sweltering temperatures last week in an effort to prevent power demand from overwhelming the grid.
About 22,000 Xcel customers lost control of their smart thermostats for hours on August 30th, Denver7 News reports. That led to backlash on social media as some people said the temperatures inside their homes reached as high as 88 degrees Fahrenheit. Outdoor temperatures climbed into the 90s that day across parts of Colorado as much of the western US grappled with sweltering heat.
All of the customers affected had enrolled in an energy-saving program, called AC Rewards, that’s meant to ease the strain on the power grid during heatwaves. Xcel can…
Samsung customers: your data may have been breached
Samsung users should be on alert about a July data breach of U.S. customer personal data, only just announced by the tech company.
On Sept. 2, Samsung notified customers of a “cybersecurity” incident that happened in late July, discovered on Aug.4, resulting in a breach of personal information including “names, contact and demographic information, dates of birth, and product registration information.” The company reassured customers that the breach did not affect social security or credit card numbers stored in the system.
The number of affected users hasn’t been released yet, but Samsung notes if you’ve received notice, then your data was involved in the breach.
Overall, it’s been quite a tough year for cybersecurity and data protection.
In April, money transfer app CashApp revealed a former employee had accessed the personal information of millions of users. In August, food delivery app DoorDash announced that hackers had stolen data affecting an undisclosed number of users, including personal names, addresses, contact information, and partial payment card numbers, in addition to internal tools used by delivery drivers. Even Signal, considered one of the most secure phone messaging apps, addressed a cybersecurity threat after its verification app Twilio was breached. And in other phone company news, T-Mobile finally laid out the details of a class action settlement pertaining to an Aug. 2021 user data breach — affected customers got a whopping $5.
It’s not the first time Samsung has dealt with such a breach, either, and not even the first of 2022. In March, the tech company announced that hackers had exposed internal company data affecting Galaxy smartphones. “Currently, we do not anticipate any impact to our business or customers. We have implemented measures to prevent further such incidents and will continue to serve our customers without disruption,” the company said.
Samsung says the latest security incident is under investigation by a private cybersecurity firm and law enforcement.
For those affected by the breach, Samsung suggests you stay wary of phishing schemes, monitor your credit profiles closely (and even makes some suggestions for free online credit reports), read through the security notice FAQ, and revisit the company’s privacy policy.
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Samsung says a data breach revealed some customers’ names, birthdays, and more
Samsung is warning customers about a cybersecurity incident in July, where “an unauthorized third party acquired information from some of Samsung’s U.S. systems,” including things like names, birthdays, contact info, and product registration information. The company says it discovered the breach on August 4th, and is currently investigating it with “a leading outside cybersecurity firm.”
According to the company’s FAQ about the incident, it’s sending emails to customers who were specifically affected, and it will continue doing so as its investigation progresses. Samsung says that not everybody will have had the same info leaked. The company didn’t immediately reply to The Verge’s request for comment on which of its systems were…
Data privacy truly matters to your customers. It’s time to make it a core business value
T-Mobile Offering Three Months of Free Service for Prospective Customers
With the updated T-Mobile app, customers can sign up for Network Pass, which uses the iPhone‘s eSIM functionality. T-Mobile’s service can be tested right alongside an existing carrier’s service, and T-Mobile says there are tools for viewing network performance and comparing a typical customer’s average 5G experience in a given area so users can decide whether to switch to T-Mobile.
Network Pass provides potential customers with unlimited data, including 5G, for the three-month period. Customers who use more than 50GB of data per month may see reduced speeds until the next monthly cycle due to data prioritization. During the trial period, video streams in SD quality, and tethering is not available.
Network Pass is available to individual users and businesses who are not subscribed to T-Mobile, Sprint, or Metro by T-Mobile and who have not been T-Mobile customers within the past 90 days.
T-Mobile previously had a “Test Drive” program for testing the T-Mobile service, but it was limited to 30 days or 30GB of high-speed data. eSIM compatible iPhones that work with Network Pass include the iPhone XS and newer.
T-Mobile is also adding an Easy Switch option so people can switch to T-Mobile with a current unlocked eSIM-compatible smartphone in as little as five minutes. Up to five lines can be swapped over using Easy Switch in the T-Mobile app without the need to visit a T-Mobile location.
All of the new app features are available on iPhone devices starting today.
This article, “T-Mobile Offering Three Months of Free Service for Prospective Customers” first appeared on MacRumors.com
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