Tag: self-checkout
Tipping at Self-Checkout Has Customers Crying ‘Emotional Blackmail’
Tipping researchers and labor advocates say so-called tip creep is a way for employers to put the onus for employee pay onto consumers, rather than raising wages themselves. Companies say tips are an optional thanks for a job well done. Businesses “are taking advantage of an opportunity,” says William Michael Lynn, who studies consumer behavior and tip culture as a professor at Cornell University’s Nolan School of Hotel Administration. “Who wouldn’t want to get extra money at very little cost if you could?” Square, whose technology powers many iPad point-of-sale machines, says tipped transactions were up 17% year-over-year at full-service restaurants and 16% at quick-service restaurants in the fourth quarter of 2022.
Read more of this story at Slashdot.
If cameras at self-checkout make you uncomfortable, how about, oh, this?
Hate self-checkout? Get ready for a change you never expected
This supermarket doesn’t trust self-checkout shoppers, so it installed — oh, this
I’m a lawyer – you’re more likely to be accused of shoplifting if you make a common self-checkout mistake
A DEFENSE attorney has warned Americans they could face jail time for making a mistake in the self-checkout line at popular stores.
John Guidry, who works as a criminal defense attorney in Orlando, Florida posts informative TikTok videos on legal advice.
In his latest series, Guidry discussed how an error in the self-checkout line could lead to a criminal charge.
The attorney pointed out that chain stores like Walmart save money by having fewer cashiers and don’t prosecute them for making a mistake scanning items.
Even though Guidry assured viewers the likelihood of facing jail time for a self-checkout error is slim, it is possible to face a petty theft charge for a simple mistake.
Guidry explained, “Even without jail there’s some nasty side effects like lots of probation, community service, classes, fines. Worst of all, you got this dark cloud of a criminal history that’ll follow you around forever.”
Guidry adds that petty theft crimes are beatable because they’re tough to prove.
A prosecutor would have to prove there was an intention to steal the item.
The more items a customer buys, the harder it is to prove the missed item wasn’t a result of human or machine error.
However, Guidry warns that when there are fewer items it’s easier to show the missed scan was intentional.
Most read in The Sun
The defense attorney explained, “if you bought seven items and you forgot to scan three, you probably got a petty theft right there.”
If you do find yourself in this position, Guidry recommends getting a good attorney and not getting too down on yourself for making a mistake.
Many users took to the comments to express their skepticism about the Florida law.
One user commented, “No, they’re not prosecuting you for mistakes. Plus, they’re only filing charges for felony amounts.”
To which Guidry replied: “In Central FL where I practice they are still arresting for misdemeanor amounts, jail and everything!”
As Guidry suggests, next time you skip the cashiers, make sure you don’t accidentally miss an item in the self-checkout line.
Supermarkets are taking laughable steps to stop self-checkout theft (customers hate it)
People are just realizing there’s a specific spot to put your cart at self-checkout – but others pointed out major flaw
PEOPLE are just realizing there’s a specific spot to place your cart at a self-checkout machine, but others have pointed out a major flaw in the system.
One social media user took to Instagram recently to reveal their mind has been “blown” after seeing footage of a shopping cart fitting perfectly on one side of the self-checkout machine.
The video clip shows what appears to be a small-sized shopping cart getting pushed into the baggage area on the right of the scanning machine[/caption]
Some shoppers are saying their carts didn’t fit at the self-checkout machine when they attempted the hack[/caption]
The person in the video explains: “When you discover where the trolley is supposed to go at self-checkouts, instead of it being in everyone’s way.”
The video clip shows what appears to be a small-sized shopping cart getting pushed into the baggage area on the right of the scanning machine and screen.
Meanwhile, another Twitter user noticed the same unknown shopping hack, explaining: “This has to be one of the most useful things I’ve seen in awhile!
“The small supermarket trolley fits at the self-serve checkout.”
“How many of you knew this?” the person added.
Alongside the tweet was a photo of a cart placed at the self-serve checkout machine in Woolworths Ltd, a chain of supermarkets in Australia.
However, not everyone reacted so excitedly in the comments, with a handful saying their carts didn’t fit at the self-checkout machine when they attempted the hack.
One Instagram user replied: “That- that doesn’t work at any of mine. The carts are way deeper.”
Most read in The Sun
Another commented on the Instagram post: “Yeah, depends on where! This is at Coles in Australia and we have shallow and deep trolleys but the deep ones do NOT fit like this shallow one.
“They take up so much room it’s so annoying.”
A third person said: “This is specific to that store/chain … that’s why there’s a sticker there.”
“It actually doesn’t fit at Walmart,” a fourth wrote.
Most read in The Sun
A BuzzFeed reporter gave some insight on the trolley hack.
She wrote: “Full disclosure: As far as I can tell, this only works seamlessly with one of those mini trolleys and a checkout at Coles or Woolies.
“I can’t guarantee it would work at your local. BUT JUST WATCH HOW SMOOTHLY SHE GLIDES IN.”
Meanwhile, a Walmart employee has revealed the hacks he claims are the best to use at self-checkout if you want to save on time.
TikTok user @walmartopd1176 shared the helpful tips while grocery shopping at Walmart.
And Kroger has introduced a new tool that changes how shoppers use the self-checkout.
The major retailer first piloted the KroGo cart in the fall of 2020 – a buggy that comes with in-built technology.
Customers scan and put the items in the cart as they go up and down the aisles.
But, Kroger bosses have warned that customers should put their personal belongings in the front basket before they start shopping.
The retailer said doing this “avoids needing assistance at the checkout.”
Officials have gushed over the KroGo, claiming shoppers will have the “easiest checkout ever.”
But, customers who like to pay for their groceries using cash will be disappointed.
More than 20 people stood in line at the supermarket. No one wanted self-checkout
Walmart announces $75m change to stores with departments expanding but it’s bad news for shoppers who hate self-checkout
WALMART will be remodeling its stores for a whopping $75 million as departments expand, but shoppers who hate self-checkout won’t be as thrilled.
The remodeling projects include expanding Walmart’s pickup, delivery, and express delivery services.
Walmart is spending $75 million on a new remodeling project they hope to achieve by the end of Autumn[/caption]
The pickup, delivery, and express delivery services will be expanded as well as the self-checkout stations[/caption]
The express service delivers your groceries to your home in only two hours compared to other grocery delivery services.
Twelve stores across West Central Ohio will undergo remodeling projects, which Walmart hopes to complete by the end of autumn.
The stores will get a fresh look with new paint, signage, lighting, and flooring.
Bathrooms and nursing rooms as well as the Vision Center will be updated and departments will expand such as offering summer merchandise year-round.
Walmart will also be expanding its self-checkout stations, which customers may love or hate.
Read more on self-scan horror
While self-checkout can be more efficient, the machines could lead to more trouble than they are worth.
A counselor from Arizona said Walmart, specifically, has been linked to bad customer service when it comes to self-checkout monitoring.
Sandra Barger exclusively told The U.S. Sun that “there was one particular Walmart here in Tucson that I was getting a lot of clients [from] … it’s averaging two to three a week.”
These clients were getting charged with petty theft, even when they didn’t mean to steal anything.
Most read in Fabulous
Barger heard the same story over and over again – “they forgot to scan something very small,” she said.
The counselor believes some stores should do a better job at monitoring and helping their shoppers at self-checkout, so shoppers don’t get into this mess.
Walmart previously told The U.S. Sun: “Addressing store theft is a challenge for every retailer, including Walmart. To help, we’re continually investing in people, programs and technology for stores combating this problem.
“Should customers have questions or difficulty using our self-checkout registers, we encourage them to ask for assistance from our associates managing that area.”
When talking about the store remodeling, a Walmart spokesperson told the Dayton Daily News that projects are moving quickly.
Jessica Villanueva, a Walmart regional general manager told the outlet:
“These stores serve a substantial number of rural communities, so whether someone is shopping in-store, online, through mobile or Pick Up, our brick-and-mortar stores play an important role in fulfilling those orders.
“These investments will make it easier for our stores and associates to get customers what they want, when they want it.”
Walmart is hoping that these projects won’t disturb customers too much while the stores are under construction.
Felicia McCranie, director of corporate affairs and global communications at Walmart, told the outlet:
“We know some disruptions are impossible to avoid when remodeling a store, but we do our best to reduce or eliminate customer friction as much as possible,
“Including temporary directional signing, relocation of services, and extra associates working the floor to direct customers.”