Google has begun to process refunds for its Stadia streaming service, which the internet giant announced would be shut down back in September. Refunds are being processed by an automated system, and users who purchased games and add-on content will get their money back soon.
In a statement, Google asked fans to be patient in this process and urged people to not contact Google’s customer support, because they are unable to expedite the refund process. The majority of refunds are expected to be processed by January 18, 2023, which is the day that Stadia’s servers are shutting down.
Refunds are being applied to the same form of payment used to make the purchase originally. Should there be any processing issues, Google will reach out by email with details on next steps.