Overwatch 2 is out, and is having a range of serious problems in its early days. This includes a massive DDOS attack that has led to server queues up in the 40,000s, as well as a a mandatory phone verification system for players (although this has now been removed for Overwatch 1 players). However, that doesn’t mean that original Overwatch players are out of the mud quite yet, as some are finding their hero roster locked away.
This bug is likely a result of the intended new-player experience for those who weren’t Overwatch 1 players, as this group will need to grind through over 100 matches in order to unlock all of the original roster.The bad news is that it seems like the game is applying this restriction to players who are anything but new, forcing them to reboot the game as the only current fix which throws them back into the queue.
This includes Reddit user GumpaGumpa, who posted their issue onto the Overwatch 2 Reddit yesterday showing their largely locked roster. Below the original post, numerous other players express their frustration with the bug, and some even claiming a single restart didn’t help at all, leaving them still without their full arsenal of characters several hours later.