Many of the layoffs Amazon recently announced were in its grocery division. It has closed several of its Fresh supermarkets and put plans to open new ones on hold as it tries to find a format and formula that works. Jassy noted that many Fresh locations opened in the midst of the COVID-19 pandemic and as such Amazon hasn’t “had a lot of normalcy.” The physical retail business has struggled on other fronts. Almost a year ago, Amazon said it was closing all of its bookstores, 4-star shops and pop-up locations across the US and UK. The aim at the time was to focus more on the grocery side of things as well as physical clothing stores. However, Amazon took a $720 million hit last quarter due to slowing down its grocery expansion plans.
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