Role: Head of Ticketing, International Touring
Salary: 55,000-60,000 a year plus 10% bonus and benefits
Contract Type: Permanent
Hours of Work: 37.5 hours, Monday to Friday with flexible start and end times
Location: AEG Presents Head Office – 240 Blackfriars Road, London SE1 8NW.
Closing Date: Tuesday 16th May 2023
Full Description
The AEG Presents International Touring team are looking for someone to head up their international ticketing department.
You’ll build out the Ticketing team by recruiting and onboarding the right people at the right time to assist with the ticketing needs of the International Touring Team.
This is a hands-on role. You’ll be responsible for overseeing all aspects of ticketing for International Touring events, including developing and implementing ticketing strategies; and working closely with internal and external teams (including artist teams, promoters, local partners, venues, production teams) to maximise revenue opportunities.
Tours will span Europe, the Middle East, Africa, and South America. You’ll work closely with the AEG Presents teams in North America and Asia to liaise between artist teams and local offices to deliver ticketing strategies for tours.
You will develop and maintain a deep understanding of VIP, hospitality, and other ancillary revenue streams outside of day-to-day ticketing, and manage revenue profitability of VIP packages and delivery and ticket upgrades.
You’ll be involved in new business opportunities, representing and owning all International Ticketing-related elements; and be responsible for management and execution of ticketing for high-level stadium and greenfield events, preparing events for pre-sales, on-sale, through to settlement, in coordination with local partners, International Touring team, and North America AEG team.
This is a great opportunity for someone looking to develop their ticketing career. It is a diverse role where you’ll get to work on the International Touring Ticketing strategy alongside managing the day-to-day ticketing requirements.
We’re looking for someone with relevant experience from an entertainment ticketing background. If you have experience outside of UK that would be an advantage.
You must have established contacts within the music industry and a deep understanding of ticketing and pricing.
You’ll be highly organised and able to juggle a varied workload, prioritising when necessary, and be agile and flexible when working in a fast-paced and high-pressure environment.
You’ll have experience of managing, motivating and developing a team, ensuring you always get the best out of them.
With excellent communication skills, you’ll have gravitas and be able to build good working relationships with a variety of people at all levels.
We’re looking for a positive team player who loves working in a high achieving environment.
You’ll want to raise the bar in this role, be solutions focused and look for ways to maximise efficiency. We encourage new ideas and innovation. We’ll give you a thorough induction where you’ll get to meet other new employees and learn about our culture and values and what it’s like to work at AEG. We will give you all the training in our systems, policies and procedures so that you’ll be set up for success.
Where: You’ll be based at our head office in Blackfriars, a short walk from Blackfriars rail station and Southwark Tube station on the Jubilee line. We offer flexible start and end times and welcome flexible working conversations.
So why apply?
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
You can find out about our Vision and Values here.
AEG have 8 Employee Network groups, who give our employees a greater voice in the steps the business takes to continuously improve our workplace.
Our benefits can be found here: AEG Benefits